Privacy Policy
How BlueTick Extraction Hygiene collects, uses, and protects your personal data in accordance with UK GDPR and the Data Protection Act 2018.
Last updated: 25 March 2026
Contents
1Who We Are
BlueTick Extraction Hygiene is a trading name operated by Umair Hussain, a sole trader registered in England and Wales. Our registered address is 29 Ivatt Way, Peterborough, PE3 7PH.
For the purposes of UK data protection law, BlueTick Extraction Hygiene is the data controller responsible for your personal data.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].
2Data We Collect
We collect only the personal data necessary to provide our services and respond to your enquiries. This includes:
Your name, telephone number, email address, and business address when you submit an enquiry or book a survey through our website contact form.
The type of premises (restaurant, pub, hotel, etc.), postcode, and details about your extraction system to allow us to provide an accurate quotation.
Records of correspondence between you and BlueTick Extraction Hygiene, including emails and telephone call notes.
Technical data including your IP address, browser type, pages visited, and time spent on our website. This is collected via cookies and analytics tools.
Details of cleaning work carried out at your premises, including dates, scope of work, and TR19 compliance certificates issued.
3How We Use Your Data
We use your personal data for the following purposes:
We do not use your personal data for automated decision-making or profiling, and we do not sell your data to third parties under any circumstances.
4Legal Basis for Processing
Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following bases:
Processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract (e.g., providing a quotation or carrying out cleaning services).
Processing is necessary for our legitimate business interests, such as responding to enquiries, improving our services, and maintaining business records, provided these interests are not overridden by your rights.
Processing is necessary to comply with our legal obligations, including tax records, health and safety documentation, and waste carrier requirements.
Where we rely on your consent (e.g., for marketing communications), you may withdraw that consent at any time by contacting us.
5Data Sharing
We do not sell, rent, or trade your personal data. We may share your data with the following categories of third parties only where necessary:
Our insurance partner may be involved where an insurance compliance review is requested. Any data sharing is subject to their own privacy policy and FCA regulatory obligations.
Our website hosting and database providers who process data on our behalf under appropriate data processing agreements.
HMRC, the Environment Agency, or other regulatory bodies where we are legally required to disclose information.
Accountants, solicitors, or other professional advisors bound by confidentiality obligations.
We do not transfer your personal data outside the United Kingdom or the European Economic Area.
6Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Enquiry / Contact Form | 2 years | Business records and follow-up |
| Service & Cleaning Records | 7 years | Legal, tax, and insurance compliance |
| TR19 Compliance Certificates | 7 years | Insurance and regulatory requirements |
| Financial Records | 7 years | HMRC requirements |
| Website Analytics | 13 months | Performance analysis |
7Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
Request a copy of the personal data we hold about you (Subject Access Request).
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data where there is no legitimate reason to continue processing it.
Request that we restrict how we process your data in certain circumstances.
Receive your data in a structured, commonly used, machine-readable format.
Object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at any time.
9Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a concern about how we handle your data, please contact us:
This policy was last reviewed and updated on 25 March 2026. We reserve the right to update this policy at any time. Material changes will be communicated via our website.